COOKIE POLICY

Version 4 June 2025

Thank you for visiting our website!

We, BergHOFF Worldwide NV, a limited company incorporated and existing under the laws of Belgium, with registered office at Boterbosstraat 6 (box 1), 3550 Heusden-Zolder, Belgium, and registered with the CBE (Crossroads Bank of Enterprises) under number BE0453.048.495 (hereinafter: “BergHOFF”, “we” or “us“) use cookies primarily to improve the (browsing) experience of visitors to our website as well as to ensure the functioning of our website.

Via this cookie policy, we wish to inform you which cookies we use, why we do that and how you can delete or disable cookies.

This cookie policy may be amended by us if new developments warrant it. You can always find the most up-to-date version of the cookie policy on our website.

1. What is a cookie?

A cookie is generally a small text and numerical file that we send and store in your web browser, on your mobile device and/or on your computer’s hard drive when you visit our website. Cookies help us, for example, to remember your preferences when using our website (e.g., your language choice), unless you have adjusted your browser settings to refuse cookies.

2. Types of cookies

There are different types of cookies. Cookies can be classified based on their origin. First-party cookies are cookies placed by us on your device to ensure the proper functioning of the website and to improve the quality of our products and services. Third-party cookies are cookies placed by a domain name other than that of our website. If a user visits a website and a third party places a cookie via that website, this is a third-party cookie. For cookies placed by third parties, we refer you to the statements provided by these parties on their respective websites. Please note: we cannot influence the content of these statements or the content of these third parties’ cookies. Regarding their function, we can also classify cookies into: Essential or strictly necessary cookies (as their name indicates) are necessary for a website to function properly, e.g., by establishing a specific connection. We may place these cookies without your prior consent; Non-essential cookies are cookies that can be placed for statistical, social, targeting, or commercial purposes. They have nothing to do with purely technical support for the website. Non-functional cookies can be first-party or third-party cookies and may only be placed if you have given us your prior consent. Different types of non-essential cookies can be distinguished: Functional cookies ensure that certain non-essential functionalities of the website work correctly. Cookies for statistical purposes, among other things, allow us to determine which pages of the website you visit, where your computer is located, etc. Cookies for social purposes allow the user to share the content of the website with others via social media. Cookies for targeting purposes allow us to create a profile based on your Browse behavior so that the advertisements shown are tailored to your interests. Cookies for commercial purposes record how many and which advertisements have been shown to the user. Cookies can also be classified based on their lifespan: Limited-duration cookies: These cookies remain on the user’s device for the duration defined in the cookie. They are activated each time the user visits the website that placed this cookie. Most non-essential cookies are limited-duration cookies. Session cookies: These cookies allow us to simplify and link a user’s actions during a browser session. A browser session begins when a user opens the browser window and ends when they close the browser window. Session cookies are placed temporarily. As soon as you close the browser, all session cookies are deleted. Most essential cookies are session cookies.

3. Information about our use of cookies

When you use our website, we place the following cookies: Read our privacy policy https://berghoffworldwide.com/privacy-security/ to find out how we process and protect personal data, how long we store it and what privacy rights you have.

4. Accepting cookies

When you visit our website for the first time, a cookie banner will appear. Through this cookie banner, we inform you about the cookies we use and ask you if we may place non-essential cookies on your device. You are free to give or withhold consent. Please note that some functionalities on our website may not work or may not work fully if not all cookies are accepted. 5. Managing (deleting or disabling) cookies If you do not want websites to place cookies on your computer or want to delete your cookies, you can change your cookie settings in your web browser. These settings are generally found in the ‘Options’ or ‘Preferences’ menu of your web browser. You can also adjust your settings to refuse all cookies or only third-party cookies. To better understand these settings, the following links may be useful. If not, use the ‘Help’ function in your web browser to obtain more information.

Chrome
Firefox
Internet Explorer:
Safari

You can find useful information about cookies at: https://www.allaboutcookies.org/ and https://www.youronlinechoices.com/uk/.

6. Your rights

Your privacy rights

To give you more control over the processing of your personal data, you have various rights at your disposal. These rights are among others laid down in Articles 15-22 of the GDPR. You have the following rights: The right to access the personal data we process about you (Art. 15 GDPR): You have the right to be informed by us at any time whether or not we process your personal data. If we process it, you have the right to access this personal data and receive additional information about:

the purposes of the processing;
the categories of personal data concerned;
the recipients or categories of recipients (in particular recipients in third countries);
the retention period or, if not possible, the criteria for determining that period;
the existence of your privacy rights;
the right to lodge a complaint with the supervisory authority;
the source of the personal data if we obtain personal data from a third party;
whether we use automated decision-making regarding you.

If we cannot give you access to your personal data (e.g., due to legal obligations), we will inform you why this is not possible. You can also obtain a free copy, in an understandable format, of the processed personal data. Please note that we may charge a reasonable fee to cover our administrative costs for each additional copy you may request. The ‘right to be forgotten’ (the right to ask us to erase your personal data) (Art. 17 GDPR): In certain cases, you may request that we erase your personal data. Please also note that your right to be forgotten is not absolute. We are entitled to continue to retain your personal data if this is necessary for, among other things, the performance of the agreement, compliance with a legal obligation, or the establishment, exercise, or defense of legal claims. We will inform you in more detail about this in our reply to your request. The right to rectification (Art. 16 GDPR): If your personal data is inaccurate, outdated, or incomplete, you can ask us to correct these inaccuracies or incomplete information. The right to data portability (Art. 20 GDPR): Under certain conditions, you also have the right to have the personal data you have provided to us for the performance of the agreement or for which you have given your consent, transferred by us to another controller. To the extent technically possible, we will provide your personal data directly to the new controller. The right to restriction of processing (Art. 18 GDPR): If one of the following elements applies, you can ask us to restrict the processing of your personal data:

you contest the accuracy of that personal data (in this case, its use will be restricted for a period enabling us to verify the accuracy of the personal data);
the processing of your personal data is unlawful;
we no longer need your personal data for their purposes, but you need them for the establishment, exercise, or defense of legal claims;
as long as no decision has been taken on the exercise of your right to object to the processing, you can ask that the use of your personal data be restricted.

The right to object (Art. 21 GDPR): You can object to the processing of your personal data based on your specific situation, if we process your personal data based on legitimate interests or based on a task carried out in the public interest. In this case, we will stop the processing of your personal data, unless we can demonstrate compelling and legitimate grounds for processing that outweigh yours, or if the processing of the personal data is related to the establishment, exercise, or defense of legal claims. The right not to be subject to automated decision-making (Art. 22 GDPR): You have the right not to be subject to a decision based solely on automated data processing, which significantly affects you or has legal consequences and which was taken without substantial human intervention. You cannot exercise this right in the following three situations:

when automated decision-making is legally permitted (e.g., to prevent tax fraud);
when automated decision-making is based on your explicit consent; or
when automated decision-making is necessary for entering into or performing a contract (please note: we always strive to use less privacy-intrusive methods for entering into or performing the contract).

The right to withdraw your consent (Art. 7 GDPR): If your personal data is processed based on your consent, you may withdraw this consent at any time upon simple request.

Exercising your rights

To exercise these rights, you can contact us using the contact details in the section ‘Do you have any further questions?’ To verify your identity when you wish to exercise these rights, we may ask you to send a copy of the front of your identity card. The image on your electronic identity card will not be stored by us. We strongly advise you to “blackline” the image before sending us a copy of your electronic identity card. You can exercise the aforementioned rights free of charge, unless your request is manifestly unfounded or excessive (for example, due to its repetitive nature). In such cases, we will be entitled to charge you a reasonable fee or refuse to respond to your request. You can also lodge a complaint with the competent supervisory authority. In Belgium, the competent supervisory authority is the Data Protection Authority, with the following contact details: